Claim process in Agriculture, Livestock and Herb Insurance
Ø Inform to company regarding the loss of the insured animals/crops/herbs via telephone, fax, email, SMS or in written form.
Ø Completely filled Claim form.
Ø Provide original copy in case of total loss while photocopy of original in
case of partial loss.
Ø Collect the signature, contact number including signature of atleast 5 neighbor.
Ø Certification by
institutions; local level, local Ward office that provide agriculture and
livestock services.
Ø Assessment of loss
(Agriculture, livestock and herbs directive, 2079).
Ø Below 5 lakhs of sum insured- Assessment by company itself.
Ø Above 5 lakhs of sum insured -Assessment by loss assessor must be
done.
Ø Loss assessor should enclose the 1 video clip of at least 1 minute
and 5 photographs captured from different angles along with loss assessed
report.
Ø In case the loss assessor is assigned, the company should assign
the loss assessor within 7 days of loss reported.
Ø The loss assessor should provide the report within 15 days from
the assigned time.
Ø The company after checking all the relevant documents should
provide claim amount payment within 35 days of report submission by loss
assessor.


